Engagement Specialists

Highly driven to provide incredible customer interactivity,
servicing and support


Manage customer accounts & day-to-day operations

Provide exemplary day-to-say service & support to customers, manage open cases & upstream coordination

Use engaging communication techniques coupled with analytical insight to create high value, long-term customer relationships

Work with cross-organisation partners to identify & take advantage of operational efficiency improvement opportunities

Collaborate with team member to deliver demanding client requests


BS / BBA degree preferred

1+ year of experience in customer services

Fresh graduates may also apply

Willingness to take sole responsibility & push the limits

Superb oral & written Urdu, English & Punjabi communication skills

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