Operations Coordinator
Highly responsible individuals ready to lead a team of customer support providers
Oversee customer accounts & day-to-day operations
Ensure exemplary day-to-day service & support to customers, manage open cases & upstream coordination
Draw analytical insights to create high value, long-term customer relationships
Collaborate with team members to deliver demanding client requests
Ensure operational & quality assurance metrics
Motivate high performance teams
BS / BBA degree preferred
1+ year of experience in customer services
Fresh graduates may also apply
Willingness to take sole responsibility & push the limits
Superb oral & written Urdu & English communication skills
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